Wednesday, March 3, 2010

Day 41 - I'll Take Jackass for $2,000, Bob

In the business world, if ya do right then you'll (most likely) get the credit you deserve (providing that some southcheek-kissing fool or VP doesn't try to steal it from you.) However, if you mess up you wear it like a scarlet letter for the rest of your term. Be it big, be it small, you now have a badge of work distinction that as apparent as dandruff, pimples, farts and rogue facial hairs all mushed together.

You are the anti-Superman (or woman if you're fussy about that stuff.)

Here is where my patented idea (in my mind) comes into play. Take a moment and welcome ... the Jackass Pass.

We all make mistakes. Now, there's a principle that dissolves the lingering odor of work failure faster than a fan, Lysol and cheap candles combined. If embraced properly, this idea empowers companies - and their once-in-a-while erring employees - to continue to grow and develop sans stigma. Allow me to illustrate.

Setting: Conference room filled with varying levels of corporate beancounters, bigwigs and marketers. You are presenting.

Potential area of concern: After your presentation, Brad the Blackberry Abuser asks a question - a question that has already been answered in your presentation. Your reaction? "Brad, if you'd get your ass out of your smart phone during a presentation you'd know the answer to that question." (Ok, so that's strong response but let's face it - we've all had those days and sometimes logic doesn't have a say. Besides, you worked your butt off on that presentation. Can't he frickin' pay attention for 15 minutes?)

Assessment: The bad news: You just overstepped the limited boundary of office etiquette. You are in danger of wearing the red S. The good news: Take the Jackass Pass.

Implementation: "Looks like I snapped a bit, Brad. I'm calling in my jackass pass." Reaction from the crowd. "Oh - she took the Jackass Pass. Slate's clean. Let's move on." Now, if this really plays out properly, then Brad the Blackberry Abuser would step up and say, "Yeah, I should have put that BB down. Jackass Pass." And by thus invoking the Jackass Pass, both you and Brad get a clean slate with no grudges, blackmarks and/or flip judgements by the witnesses. (Accountability is a beautiful, fragile notion. Maybe even a dream.)

The Jackass Pass extends to all sizes of screw ups (minus the kinds that screw shareholders and employees on a massive, fraudy level) from dropping the ball to failed launches. The Jackass Pass works 100% - no scarlet S, no hallway whispering, no worries about job security. Simply take the Jackass Pass. 

The Jackass Pass. Because we're all (mostly) human.

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